Global Discovery Vacations (GDV) Support Tickets All Reviews

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Global Discovery Vacations (GDV) Reviews

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  • Have no use for your services

    When we signed up on for your service at Ormond Beach FL, we were told and assured several times by the very nice and kind representatives we can cancel this membership at anytime I wished if it didn't work for me, here past 3 months and we were not able to use it or benefit from it, when I called your office in Kansas today, I found I had only 3 days to cancel it. I was shocked, I thought I misunderstood the lady at first. Why do you deceive your customer, why do you lie? I paid $6000 in full, I need my full refund back. If anyone is going to have a lawsuit against this company I am... More...
  • Contract cancellation

    Dear Global Discovery Vacations, A year ago my husband and I attended a presentation and reluctantly signed up, believing we would use the membership. We were promised two free airline tickets which would have cost us $50/person if we had paid for the vouchers. This is misleading advertising. What's more concerning is that we need to opt out of the agreement so that funds can be used for my Mom's cancer treatment. This is more important and therefore, no time in the future for any fun trips. One of your c/s reps indicated we couldn't opt out of the agreement unless it... More...
  • Resorts Transfers Intl, LCC

    When we purchased an ownership to Global Discovery Vacations we had made an agreement with Global Discovery Vacations that they would transfer ownership of our Diamond Resorts timeshare if we paid our 2012 maintenance fee and did not use any points in Diamond Resorts during the 2012 year. We paid the maintenance fees and we did not use any Diamond Resort points. Now we are being told that they cannot transfer the ownership and that we must pay the 2013 maintenance fees to Diamond Resorts. We abided by our part of the contract and now it is Global Discovery Vacations turn to abide by the... More...
  • Can't get reservation

    A couple of years ago, I tried to make a reservation with Global Discovery in Aruba about 6 months prior to my requested date and I was told that requests should be made 13 months in advance and we weren't able to go. So on March 23rd of this year, I put in request 287653 for Aruba for the week of either 4/14/2012 or 4/21/2012. Since then I've had some phone conversations and emails with Global but they keep telling me the inventory isn't in yet and my chances of getting to Aruba are slim and none (not in those words). I followed the process but still I'm being... More...
  • fraudulent sales/horrible customer service

    I have tried to work with this company in ending my contract. They have fraudulently grossly misrepresented their vacation website and then had the nerve to try to make me pay in advance for a vacation I couldn't even choose to pick out because the website didn;t offer any choice but one. Don't tell me in the sales pitch that I can go online, pick where I want to go, have the travel agent set it up with 10 other choices also. How do you get to that when only one is shown as the "example"?? I was trying to look for Southern California beaches, nothing availble to find-Why... More...
  • complaint

    My husband and I were taken in by this company last November with hopes of using them for future vacations. We have yet to be successful in making reservations anywhere without additional fees and now we have been told that if we do not use a week by a certain date we will have to pay a reactivation fee to be able to use it in the future. Also, the places they offer are not very suitable especially for all the monies and fees they require upfront. I feel this company is nothing but a scam to get money out of innocent hard working people. More...
  • No Complaints

    We have been members of Global Discovery Vacations since 2007. We have a 5-Star program and have taken 6 vacations during this time thru September 2009. Only one of these was not a great experience, but it had nothing to do with the resort where we stayed. Our problem was with the local drug traffic that happened around the resort in Marco Island. We have stayed beach front at some fantastic resorts and look forward to many more good experiences. Jay & Judy in PA More...
  • Best money I have ever spent

    I haver been a member for about 7 years now. I have six stars. I use all six every year. I have been to several resorts both inside and outside the US. I have never been disappointed at all. There was only one time that they couldn't get me where I wanted to go. In that case I gave them less than two months notice. I don't blame them for that. If someone is having problems with their membership it is likely due to the local people they are dealing with. I consider my Global membership the best money I have ever spent. More...


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