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Global Discovery Vacations (GDV) Complaint - Global Discovery Vacations with Resorts Transfers Intl, LLC - Resorts Transfers Intl, LLC
Global Discovery Vacations (GDV) Complaint

Global Discovery Vacations (GDV) Complaint


Global Discovery Vacations with Resorts Transfers Intl, LLC - Resorts Transfers Intl, LLC

I bought ownership with Global Discovery Vacations in November of 2011. As part of our purchase we were to relinquish our ownership in Diamond Resorts and thusly we would no longer be responsible for paying Diamond Resorts maintenance fees. This transfer was to be done through the Resorts Transfers Intl, LLC. We agreed to pay the 2012 maintenance fees and we were not to use any of the points with Diamond Resorts in 2012. We Did pay the maintenance fee and we did NOT use any of the points. Resorts Transfers says that the estoppel states that we used our points in 2012. I have read the estoppel from Diamond Resorts and that is NOT what it says. Resorts Transfers has our name and our member number with Diamond Resorts. All that they have to do is call Diamond Resorts and ask them how many points we have left in the 2012 year.

I am really upset because now Resorts Transfers says that we must pay the maintenance fees to Diamond Resorts for the 2013 year.

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allor79 says: (6 years ago)
I was told on years I didn't want to pay the Activity Fee I simply didn't pay. The billing company added the Activity Fee to my open credit account without mine or myhusband's authorization. That tanked my credit score because the account no longer had 30% of the balanced paid off. The agreement didn't say that the Activity Fee would be added every year automatically. I didn't know I have 45 days to ask for the charge to be removed. I never knew to look for additional charges on this bill. The money comes out of my bank account every month. I just had to make sure I had enough money in my bank account for the bill every month before the due date. I didn't even know the balance had changed until I tried to buy a home for my family and had a credit report ran. Then I had to back track and figure out why my balance was so high. The monthly payment didn't change so that didn't tip me off that the balance had changed. The billing company website online statement said they mailed me a statment in Nov. for Dec. I don't remember seeing that bill. If I had I would have called them right away. I believe this is unethical business practices. I pay my bill on time every month. I am not able to afford a vacation this year because I am saving for a home. I had no intention of paying the Activity fee this year. Even if I did want to travel I wouldn't want my fee added to my bill. Because of the interest charges I would wait until I am ready to travel and pay for my fee and vacation all at the same time. Just like the program was sold to me.

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